About us
An independent UK review desk, established 2026
Index Casino Review is published by Index Casino Review, a small editorial team based in London. We review casino brands that hold a Great Britain Gambling Commission licence, and we publish the licence number and register link for every single one.
Why we exist
Most UK gambling comparison content is a rewritten press release. We wanted a short, honest list where every claim can be checked in under a minute.
What we actually do
We open funded accounts, run withdrawals, time support replies, read the terms end to end and test the safer-gambling controls.
What we are not
We are not an operator. We do not take deposits, hold customer funds or offer gambling of any kind. We are a publisher.
How our scores are built
Every brand is scored out of 10 across five pillars. The pillars are weighted, because they are not equally important to a UK customer:
- Licensing & safety (30%) — a verified Gambling Commission entry, segregated customer funds, working age and identity checks.
- Withdrawal speed (25%) — measured, not quoted. We time real cashouts on weekdays and weekends.
- Fairness of terms (20%) — wagering requirements, maximum conversion caps, expiry windows and dormancy fees.
- Customer support (15%) — twenty contacts per brand, response time logged, including one deliberately awkward question.
- Mobile experience (10%) — one-handed usability, load speed on a mid-range Android handset and 4G.
A brand cannot score above 7.0 overall if we cannot verify its licence on the public register, regardless of how it performs elsewhere. If a licence lapses, the review comes down the same day.
Editorial independence
Some outbound links to operators are commercial arrangements. Those arrangements are agreed after a review is written and scored, never before, and they cannot change a score, a ranking or the wording of a drawback. Our full funding explanation is on the Disclosure page.
Corrections
If something here is wrong — a payout time, a licence number, a change of terms — tell us and we will fix it. Corrections are made within two working days and the review is re-dated. Write to hello@indexcasinoreview.co.uk or use the contact form.
Who this is for
Adults aged 18 or over who are physically located in the United Kingdom. Nothing here is financial advice, and gambling should never be treated as a way to make money. If you would like to set limits or stop altogether, our Responsible Gaming page lists the free UK support available.
Contact
Index Casino Review
27 Kingsway, Holborn, London, WC2B 6UN, United Kingdom
hello@indexcasinoreview.co.uk
Page last reviewed 23 August 2026.